Fawad Ahmad

ADT, COO and CCO

Fawad Ahmad has served as our Executive Vice President and Chief Operating and Customer Officer since April 2025. He is responsible for leading the company’s operations organization including field technicians, remote service and call center teams, IT, and procurement. Fawad brings more than 20 years of experience in building global products and leading digital transformations. Prior to joining ADT, he was Chief Strategy & Transformation Officer at State Farm, where he led enterprise-wide efforts to define and execute long-term business, technology and innovation strategies. He currently serves as a member of the advisory board for the Carnegie Mellon University Block Center for Technology and Society, and a board member at Radian. Fawad holds a Doctor of Law from Thomas Jefferson School of Law and a bachelor’s degree from Southeastern University.